Join Our Team and Experience the Best of Atlanta!

Be a part of Atlanta Marriott Northeast/Emory Area, an innovative and rapidly growing company that values heart, excellence, and a positive attitude. Unleash your potential and develop strategies to drive business growth for a brand renowned for its sophisticated comfort and deeply caring service. Grow your career in a company that embraces success and fosters an entrepreneurial mindset, all while being a vital part of the Marriott family, a renowned leader in the industry that constantly elevates every stay.

Who We're Looking For

We're seeking a dynamic relationship builder to join us as our Director of Sales & Marketing. In this pivotal role, you'll go above and beyond to win business by showcasing how Marriott Hotels provides a consistent, comforting, and elevated experience globally. You'll surprise guests with exceptional service, truly embodying the Marriott passion for making every guest feel "deeply cared for."

As a self-starter, you'll empower associates to achieve results, while staying connected with industry trends and events to position our hotel as a leader in delivering premium comfort, thoughtful details, and spaces designed for connection like our signature Greatroom. You'll thrive on making sales calls, attracting new customers, and entertaining business clients, all with a focus on delivering the distinct Marriott experience.

Your Responsibilities

• Supervise, manage, and oversee the Sales & Conference Services department, expertly selling our modern, sophisticated guest rooms and versatile meeting spaces.
• Utilize your extensive experience in Hotel Sales, Marketing, Catering, and Revenue Management to excel in this role, ensuring our strategies align with Marriott's brand promise of elevated stays.
• Take overall responsibility for all revenue streams and market segments, with direct revenue responsibility for specified market segments, always balancing client needs with hotel profitability.
• Develop, execute, and achieve an annual marketing plan that highlights Marriott's unique offerings, including our Greatroom for connection and our commitment to broadening guest experiences.
• Actively drive and grow key accounts, identifying and nurturing relationships with top clients to secure repeat business and expand our market presence for both our guest rooms and versatile event spaces.
• Inspire, motivate, and refocus a high-performing sales team, fostering a culture of excellence, collaboration, and results that embodies Marriott's passion for genuine guest care and consistent quality. You'll provide ongoing coaching and development to ensure individual and team goals are met.
• Sell meeting space and ensure successful execution of the team's monthly action plans, effectively utilizing Marriott's renowned service standards.
• Report directly to the General Manager, collaborating closely to achieve strategic goals.

Requirements

Must be a citizen of this country or possess a valid work permit.

Technical Requirements:

• Create and lead profitable and cost-effective marketing and sales programs that resonate with the Marriott Hotels brand.
• Experience in crafting and monitoring effective social media hotel marketing campaigns, showcasing our unique amenities and service philosophy.
• Direct and coordinate an impactful advertising program, targeting key segments that value an elevated, familiar experience.
• Analyze and interpret various analytics and stay updated on competitive trends, adapting strategies to maintain our leadership position.
• Maintain consistent monitoring of results and demonstrate the ability to adapt strategies to optimize revenue and guest satisfaction.
• Ensure customers and clients are delighted, reflecting Marriott's commitment to exceptional service.

Leadership Requirements:

• Effectively manage change and conceptualize the mission, leading with a clear vision for growth and guest satisfaction.
• Provide senior leadership to departments and inspire employees to achieve their goals, fostering a team passionate about guest care.
• Communicate goals and objectives clearly and concisely, motivating your team to embody the Marriott ethos.
• Sell concepts and ideas to management, peers, and employees, building consensus and alignment.
• Foster positive relationships with guests, groups, and personnel from other departments, promoting a seamless and caring experience.
• Promote an atmosphere of teamwork and high morale, where every associate feels valued and contributes to an elevated stay.
• Inspire, train, and develop employees for future growth, sharing your passion for hospitality.
• Experience in training and cross-training employees to uphold Marriott's service standards.
• Instill a "can-do" attitude in employees, empowering them to deliver exceptional service.

Business Skills:

• Strong knowledge of the Atlanta Market and previous hotel selling experience, with a proven ability to identify and attract business for a full-service hotel.
• Engage with the local community to develop business opportunities and establish hotel street credibility, reinforcing our role as a trusted partner.
• Create an exceptional work environment that is fun, courteous, friendly, and professional, reflecting our brand's culture of care.
• Demonstrate excellent time management and organizational skills, balancing multiple priorities effectively.
• Proficient in computer skills, particularly with prior Marriott Full Service Systems experience.
• Exceptional attention to detail in client and associate follow-up, ensuring nothing is overlooked.
• Strong decision-making skills in revenue management, optimizing pricing and inventory.
• Excellent pricing and positioning abilities, ensuring our hotel remains competitive and desirable.
• Consistently achieve revenues that meet or exceed budget, driving sustainable growth.
• Quickly evaluate alternatives and make informed plans of action, adapting to market dynamics.
• Teach a wide range of selling, detailing, and closing techniques, empowering your team.
• Proven track record in selling and negotiating, securing profitable business for the hotel.
• Effectively balance the needs of clients, the company, and the owner, ensuring mutual success.

Educational / Experience Requirements:

• Preferred: BA/BS 4-5 year degree or foreign equivalency in Hospitality Management.
• Required: 5 years of experience in Leading a Hotel Sales Department, with a track record of sales growth, experience in social media marketing, sourcing and booking group accounts, active membership in influential hotel sales organizations, and knowledge of sales systems.
• Experience selling at least 250 keys & 15,000 SF Event Space, Highly Preferred.

Your Perks & Benefits Include:

Elevate Your Life with Our Comprehensive Benefits: Medical, Dental, Vision, a 401(K) with a guaranteed match, and generous paid time off!

Join Us and Be Part of a Diverse and Inclusive Workplace that champions the Marriott legacy of service and excellence! HVMG is an Equal Opportunity Employer. We provide equal opportunity without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Join Us and Be Part of a Diverse and Inclusive Workplace!

HVMG is an Equal Opportunity Employer. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability. EOE/AA