The Campbell House Lexington
1375 S Broadway
Lexington, KY 40504
Comprehensive benefits package (Medical, Dental, and Vision) Options; 401(K) with Guaranteed Match and generous paid time off (vacation, personal, holidays)!
Front Desk Superstar Wanted: Be the Heart of Hospitality at The Campbell House Lexington!
Who Will Thrive in This Role?
Are you a people person with a warm smile and a passion for making others feel welcome? If you love working in a team and enjoy connecting with people, this is the perfect opportunity for you!
Why You'll Love Working With Us
At HVMG, we believe in rewarding hard work and providing our associates with exceptional benefits and opportunities for growth:
- Career Advancement: Explore amazing opportunities to grow your career with HVMG!
- Flexible Schedules: Enjoy the option of full-time or part-time shifts that fit your lifestyle.
- Get Paid Early: Access up to 40% of your earned wages before payday with PayActive.
- Time Off to Recharge: Paid Time Off (PTO) and paid holidays to relax and refresh.
- Comprehensive Benefits: Medical, dental, and vision coverage for full-time associates.
- Secure Your Future: 401(k) Retirement Plan with a 4% company match and no vesting period.
- Perks & Discounts: Exclusive hotel and food & beverage discounts to enjoy!
What You'll Do
As a Front Desk Associate, you'll play a key role in creating exceptional guest experiences:
- Warm Welcomes: Greet every guest with a friendly smile and ensure a smooth check-in and check-out process.
- Exceptional Service: Answer guest inquiries and resolve issues promptly, either in person or over the phone.
- Memorable Stays: Contribute to a positive and lasting impression for all guests during their visit.
What We’re Looking For
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Education & Experience:
- High school diploma or GED, or an equivalent combination of education and experience.
- 1-3 months of related experience or training.
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Skills & Abilities:
- Strong communication and interpersonal skills.
- Ability to read, write, and perform basic math.
- Physical ability to stand for long periods, use hands and fingers for tasks, and occasionally lift/move up to 10 pounds.
- Flexibility: Availability to work nights, weekends, and holidays as needed.
An Equal Opportunity Employer
We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
The Campbell House Lexington
250 Room Hotel
Our Hotel
Our hotel is a recently renovated historic gem in downtown Lexington, serving horse and bourbon enthusiasts alike. Located in downtown Lexington, the hotel is 4 miles from Blue Grass Airport and Keeneland Racecourse. As an associate, you will appreciate the beautiful historic setting, lively atmosphere, and excellent culture.
Our Guests Love
Number of Rooms: 250
Event Space Square Footage: 25,120
Dining: Complimentary breakfast, The Rackhouse Tavern, Bourbon Bar, Outpost Cafe & Market
Amenities: Free on-site parking, business center, fitness center
Points of Interest: Kentucky Horse Park, University of Kentucky
Our Associates Love
- Amazing opportunities for career advancement across HVMG
- Flexible full-time and part-time schedules
- Up to 40% earned wages paid BEFORE payday with PayActive
- Paid Time Off (PTO) and Paid Holidays
- Full Healthcare Benefits (including medical, dental, and vision coverage)
- 401k Retirement Plan with a guaranteed 4% match and no vesting
- Hotel and Food & Beverage Discounts and Perks
Careers at HVMG
HVMG is a successful and experienced hotel management company. Over the 20 years since our founding, we've worked with more than 100 hotels in 23 states, from premium branded properties to independent boutiques and resorts.
We are consistently listed among the top management companies in the hotel business, have won multiple Top Workplace awards, and most importantly, are obsessed with putting our associates first.
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
HVMG participates in the E-Verify program in certain locations, as required by law.