Front Desk Supervisor

Join our Team at Hyatt Regency Birmingham - The Wynfrey Hotel

Are you a natural leader with a passion for providing exceptional service? Do you love working with people and want to be part of a company that values its associates? If this sounds like you, we have the perfect opportunity for you!

What you'll be doing

As a Front Desk Supervisor, you will play a vital role in ensuring the smooth operation of our front desk. Your responsibilities will include supervising the front desk staff, ensuring they are properly trained and delivering excellent service. You will also monitor performance, address any issues, and communicate guest requests or concerns to management. In addition, you may assist with guest room tours, concierge services, and special requests.

What we're looking for

We are seeking candidates with basic reading, writing, and math skills. Availability to work nights, weekends, and holidays may be required. As a Front Desk Supervisor, you should have excellent communication skills and the ability to interact with guests effectively. The role may involve standing for long periods and occasional lifting of up to 10 pounds.

Qualifications

You should have a bachelor's degree from a four-year college or university, or an equivalent combination of education and experience. One to two years of related experience and/or training is preferred.

Why you'll love working with us

• Exciting opportunities for career advancement within HVMG
• Flexible full-time and part-time schedules
• Up to 40% of earned wages paid before payday with PayActive
• Paid Time Off (PTO) and Paid Holidays
• Full healthcare benefits, including medical, dental, and vision coverage
• 401k Retirement Plan with a guaranteed 4% match and no vesting
• Hotel and Food and Beverage Discounts and Perks

An Equal Opportunity Employer

We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.