Our Aspiration
To be the most sought-after employer, operator and partner in hospitality.
Our Purpose
Be Excellent in all we DO so our Associates, Guests and Partners LOVE us!
What We Value
Talent, Relationships and Performance.
Our Commitment to Talent
“We are in the talent and relationship business, we just happen to run hotels.”
-Robert Cole, HVMG President & CEO
At HVMG, our focus is on having and creating an excellent experience as an associate and sharing that with our guests. Our hotels have unique personalities and associates, and we strive to recognize and embrace their uniqueness. The GM is the CEO of his or her hotel.
To ensure that we always deliver excellence, HVMG constantly seeks feedback from key stakeholders to improve our management service offerings and results. Those stakeholders include our General Managers. Here are the results from our recent General Manager Opinion Survey:
- 95.2% satisfaction working as a General Manager with HVMG
- 95.9% would recommend others to work for the company
Additionally, there are countless comments stating their LOVE of our culture, citing HVMG’s “entrepreneurial environment”, ”freedom to make decisions”, and “…being the CEO is not lip service”, among many others.