Job overview

Accommodates guests of hotel by providing Excellent Service and care on a daily basis. Position requires that the individual work a combination of 7a.m-3p.m. shifts and 3p.m.-11p.m. shifts throughout the week. Full-time applicants preferred, but will consider part-time applicants.

What you will be doing

  • Positive attitude and focus on providing Excellent Guest Experience at all times.
  • Greets, registers, and assigns rooms to guests. Issues room key.
  • Date stamps, sorts, and racks incoming mail and messages.
  • Transmits and receives telephone messages.
  • Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
  • Keeps records of room availability and guests' accounts.
  • Computes bill, collects payment, and makes change for guests.
  • Makes and confirms reservations.
  • Posts charges such as room and food.
  • Deposits guests' valuables in hotel safe or safe deposit box.
  • Uses suggestive selling skills and company sales programs to maximize revenue and occupancy levels.
  • Complies with all necessary reporting procedures in documenting customer requests.
  • Handles accounting of money, receipts, guest accounts and credit through operation of the FD computer system and completion of reports required to ensure company funds are secure.
  • Proper uniform and name tag worn at all times.

Candlewood Suites Rogers/Bentonville

4601 West Rozell
Rogers, AR 72757

Telephone (479) 636-2783