Embassy Suites by Hilton San Rafael Marin County
101 McInnis Parkway
San Rafael, CA 94903
Lead the Front Office Team to Success - Join a Company that Values People!
Compensation: $19 to 20.50
Who this job will appeal to
A Leader with a smile! Someone who absolutely LOVES people and is seeking to join a company that LOVES their associates!
Requirements
- Minimum 2 years Hotel Front Desk Experience Required.
- Excellent Computer And People Skills.
- Hilton OnQ Experience Preferred, Not Required.
- Previous Supervisor Experience Preferred, Not Required.
- Able To Stand For Up To 8 Hours, Lift Up To 15Lbs. And Push/Pull Up To 11Lbs. With Or Without Reasonable Accommodations.
- Must Have Flexible Availability For AM and PM Shifts, Including Weekends And Holidays.
- Basic Reading, Writing And Math Skills.
This job requires ability to perform the following: regularly required to talk , hear and interact with guests. Frequently is required to stand and use hands to finger, handle, or feel objects, tools, or controls. Occasionally required to walk, sit, and reach with hands and arms. frequently lift and/or move up to 10 pounds, and stand for long periods of time.
What you will be doing
In this role you will Assist in supervising the front desk function; ensure staff is properly trained including service expectations, hotel facilities and services, local directions, property management and reservations systems, safety and emergency procedures, etc. Monitor performance and recommend corrective or disciplinary action. Alert management of potentially serious issues. Complete opening and closing shift duties, and communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Perform other duties as assigned which may include guest room tours, concierge services, special guest requests, etc.
Education & Experience
Bachelor's degree from a four year college or university; or equivalent combination of education and experience.
Two years experience in front office setting at full service or large hotel
Benefits
- Medical / Dental / Vision
- Short Term Disability / Long Term Disability / Life Insurance
- 401k - 4% Match
- Paid Vacation Days / Paid Sick Days
- Company Travel Discounts
An Equal Opportunity Employer
We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability
Embassy Suites by Hilton San Rafael Marin County
236 Room All Suite
Our Hotel
Our all-suite hotel is newly renovated and offers a complimentary made-to-order breakfast buffet and evening reception. Located just north of San Francisco, the hotel is a footbridge away from the Marin County Convention Center and Civic Center. As an associate, you will appreciate the relaxed atmosphere, culinary innovation, and engaged leaders.
Our Guests Love
Number of Rooms: 236
Event Space Square Footage: 13,000
Dining: Complimentary made-to-order breakfast and evening reception; Red Oak Craft Bar and Rotisserie; Red Oak Farm + Marin Comfort Kitchen
Amenities: Indoor pool, whirlpool, and fitness center
Points of Interest: Marin County Convention Center and Civic Center, Northgate Shopping Mall, Sausalito and downtown San Francisco
Our Associates Love
- Amazing opportunities for career advancement across HVMG
- Flexible full-time and part-time schedules
- Up to 40% earned wages paid BEFORE payday with PayActive
- Paid Time Off (PTO) and Paid Holidays
- Full Healthcare Benefits (including medical, dental, and vision coverage)
- 401k Retirement Plan with a guaranteed 4% match and no vesting
- Hotel and Food & Beverage Discounts and Perks
Careers at HVMG
HVMG is a successful and experienced hotel management company. Over the 20 years since our founding, we've worked with more than 100 hotels in 23 states, from premium branded properties to independent boutiques and resorts.
We are consistently listed among the top management companies in the hotel business, have won multiple Top Workplace awards, and most importantly, are obsessed with putting our associates first.
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
HVMG participates in the E-Verify program in certain locations, as required by law.