Front Desk (PBX Operator)/At Your Service

Who this job will appeal to

A team player with a great smile and who absolutely LOVES people!

Benefits

• Hotel Travel Discounts
• Medical / Dental / Vision
• Training and Development Opportunity 
• Paid Training 
• Short Term Disability 
• Long Term Disability 
• 401k - 4% Match
• Paid Vacation Days / Paid Sick Days
• Accident Insurance
• Life Insurance

What you will be doing

•  At Your Agents in the Communication Center will be the heartbeat for the hotel and is responsible for processing incoming and outgoing communications courteously, while maintaining a positive and professional image. Also responsible for receiving all guest requests and entering them into our Guest Request Database.
• Answer and process all incoming/outgoing guest and in-house calls.
• Check bulletin board and logbooks for all pertinent information.
• Forward messages and faxes as needed to guests and various departments.
• Responsible for radio communications between security, engineering,  and MOD in emergency and non-emergency situations.
• Must be able to read, write and speak English.
• Must be able to converse in Basic English.
• Able to be on your feet for long periods of time.
• Excellent people skills.
• Must meet grooming standards.
• Meet/exceed customer expectations.
• Computer experience required.
• Enter requests into the database and follow up with guests to ensure the request is satisfied.
• Must be comfortable working on-site 

An Equal Opportunity Employer

We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.