Night Manger (MOD)
Embassy Suites by Hilton St. Augustine, Saint Augustine, FL
Who this job will appeal to
A natural hospitality Leader with the ability to help lead our evening operations at the Embassy Suites by Hilton, St. Augustine Beach!
A Team Leader who absolutely LOVES people and is seeking to join a company that LOVES their associates!
What you will be doing
In this role you will be supervising the front desk functions in the evening, as well as housekeeping/public space, as well as assist in other areas as needed.
Ensuring staff is properly trained by Hilton Brand Standards as well as HVMG standards, including but not limited to :
Service excellence and expectations, hotel facilities and services, local directions, front office management and reservations systems, safety and emergency procedures, etc.
Monitor performances and recommend corrective or disciplinary action if necessary. Alerting management of potential service, guest or employee issues.
Complete opening and closing shift duties and checklists, communicating any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Perform other duties as assigned which may include guest room tours, concierge services, special guest requests, etc.
Elevating and training to bring the guest experience to Excellence!
Requirements include basic reading, writing and math skills. May be required to work nights, weekends, and/or holidays. This job requires ability to perform the following: regularly required to talk , communicate, listen and interact with guests primarily in English. Frequently required to stand and use hands to finger, handle, or feel objects, tools, or controls. Occasionally required to walk, sit, and reach with hands and arms. frequently lift and/or move up to 25 pounds, and stand for long periods of time.
Education & Experience
Bachelor's degree from a four year college or university; or equivalent combination of education and experience.
One to two years in related experience and/or training in a hospitality front desk setting
Hilton Brand experience is preferred
- Medical / Dental / Vision
- Short Term Disability / Long Term Disability / Life Insurance
- 401k - 4% Match
- Paid Vacation Days / Paid Sick Days
- Company Travel Discounts
An Equal Opportunity Employer
We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability
Current Job Openings
at Embassy Suites by Hilton St. Augustine
- Banquet Captain
- Banquet Server
- Barista - Starbucks
- Breakfast Attendant
- Food and Beverage Manager
- Front Desk Agent
- Front Office Supervisor
- Guest Service Agent
- Lead Maintenance Engineer
- Maintenance Engineer
- Night Auditor
- Night Manger (MOD)
- Restaurant Server
- Room Attendants / Lobby Attendants / Housekeeping