“ What makes a workplace feel like home? It’s a place that brings out your best, every day. Because it makes you want to be better, every day. It’s a place where your strengths are appreciated; where people welcome you as you are. And applaud you for where you’re going.”

POSITION PURPOSE: Cleans rooms and halls in hotel/motel by performing the following duties.

ESSENTIAL FUNCTIONS:(include the following. Other duties may be assigned.)

  • Sorts, counts, folds, marks, or carries linens. Makes beds.
  • Replenishes supplies such as drinking glasses and writing supplies.
  • Cleans corridors and stairways.
  • Sweeps and scrubs bathroom floors.
  • Cleans rugs, carpets, upholstered furniture, and draperies.
  • Dusts furniture. Washes walls, ceiling, and woodwork. Washes windows, door panels, and sills.
  • Empties wastebaskets, and empties and cleans ashtrays.
  • Transports trash and waste to the disposal area.
  • Replenishes bathroom supplies. Replaces light bulbs.
  • Scrubs bathroom vanity, toilet, mirrors, walls, and bathroom fan.
  • Completes a quality check on the television, telephone, AC, and smoke detectors.
  • Removes any items left behind from the room and takes them to lost and found with proper documentation filled out.
  • Reports any maintenance-related problems to the maintenance department through the proper communication channels.
  • Responsibility assumed for careful use of supplies issued for the performance of cleaning and maintenance duties.
  • The proper uniform is worn at all times.
  • A score of 90% or higher was obtained on room inspections.
  • Acknowledgment and a pleasant greeting were given to each and every guest.
  • Thorough knowledge of all in-house products along with local area information to assist customers when needed.
  • Proper organizational skills displayed when stocking cart and timeliness of cart stocking after completing rooms.
  • The team effort was displayed in keeping the commercial area clean and neat.
  • Timely (within 10 minutes) response to customer's needs for housekeeping supplies.
  • Guest name is used at all times upon entering an occupied room.
  • The associate will empower himself to accept any customer problem brought to their attention as their problem and do everything in their power to get the problem resolved.
  • All loaned equipment (ie. irons, etc) will be returned to the FD immediately.
  • All vacant rooms will be checked daily to ensure the status is correct.
  • The associate will assume the responsibility of maintaining the storerooms in a clean, neat, and organized state.
  • The associate must display a team attitude and assist co-workers when the need arises.

Greensboro-High Point Marriott Airport

One Marriott Drive
Greensboro, NC 27409

Telephone (336) 852-6450