Join our excellent team at the Courtyard Austin University Area! We're seeking a customer-service-oriented individual to support our Front Desk operations. If you love meeting people from a variety of backgrounds and working with a well-honed team, this job is for you!

Who this job will appeal to

A Customer Service focused individual who has a desire to grow with an innovative hospitality company! 

What you will be doing

You will help to create a memorable stay for our guests by welcoming them with exceptional service and ensuring their stay was excellent.

What you will be doing

  • Greets, Registers, and Assigns rooms to guests. 
  • Issues room key and escort instructions to Guests.
  • Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. 
  • Computes bill, collects payment, and makes changes for the guests. 
  • Keeps records of room availability and guests' accounts. 
  • Handles accounting of money, receipts, guest accounts and credit through the operation of the Front Desk computer system and completion of reports. 
  • Additional responsibilities outlined during the interview process. 

Education & Experience

  • High school diploma or general education degree (GED); or equivalent combination of education and experience.  
  • One to three months in related experience and/or training.

Additional Requirements:

  • Must be proficient in reading, writing, and math skills. 
  • Required to work nights, weekends, and holidays. 
  • The ability to perform the following: regularly required to talk, hear, and interact with guests.  
  • Occasionally required to walk, sit, and reach with hands and arms. 
  • Frequently lift and/or move up to 10 pounds, and stand for long periods of time.

Full-Time Benefits

  • Medical / Dental / Vision
  • Short Term Disability / Long Term Disability / Life Insurance
  • 401k - 4% Match
  • Paid Vacation Days / Paid Sick Days
  • Company Travel Discounts

An Equal Opportunity Employer

We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability. 

Courtyard by Marriott Austin-University Area

5660 North Interstate Highway 35
Austin, TX 78751

Telephone (512) 458-2340