Candlewood Suites Rogers/Bentonville, Rogers, AR
Installs, maintains, and repairs equipment and physical structures; maintains guest rooms, public areas and grounds; supervises and coordinates activities of maintenance workers (when applicable).
ESSENTIAL FUNCTIONS: (include the following. Other duties may be assigned.)
Repairs and maintains physical structure of establishment.
Maintains a Preventive Maintenance Program within the rooms to insure they are being kept up to standards on a quarterly basis and the proper documentation is being recorded..
Proper uniform and name tag worn at all times.
When coming in contact with a customer, acknowledgement and a pleasant greeting is given at all times.
Associate is able to assist customer on in house outlet information along with local information.
Response to maintenance requests received from the housekeeping department is responded to within 10 minutes or less.
Response to customer requests for maintenance assistance is responded to in 10 minutes or less.
Proactively inspect grounds, common areas, back of house areas for issues and fix as needed.
Parking Lot and Grounds will be patrolled on a continuous basis throughout the day.
Pool chemical testing must be completed a minimum of once a day.
Emergency lighting is to be checked a minimum of once a week.
In room smoke detectors are to be checked monthly.
Customers name will be used at all times upon entering a room to repair a maintenance request.
When approached by a customer with a problem, associate will have the knowledge to be empowered to assist the customer in resolving the problem.
Keep a daily maintenance log of all work performed on all areas of the hotel/motel.
Comply with all OSHA standards and be aware of any potential chemical hazards and the protective equipment needs in handling them.
Maintain property exterior curb appeal and landscaping per company procedure and standards.
Directs workers engaged in ground maintenance activities such as mowing lawns, trimming hedges, removing weeds, and raking and disposing of leaves and refuse.
Inspects completed work for conformance to, specifications, and standards. Interprets company policies to workers and enforces safety regulations.
Analyzes and resolves work problems, or assists workers in solving work problems. Initiates or suggests plans to motivate workers to achieve work goals.
Directly supervises 1 to 2 employees in the maintenance department.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to walk, reach with hands and arms, and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
The employee must frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee regularly works near moving mechanical parts. The employee is frequently exposed to risk of electrical shock. The employee occasionally works in high, precarious places and in outside weather conditions and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme cold, and extreme heat.
The noise level in the work environment is usually moderate.
Associate's degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience.
Six months to one year related experience and/or training.
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.