Event Sales Administrator
Atlanta Marriott Northeast/Emory Area, Atlanta, GA
Under the direction of the Director of Sales, the Event SalesAdmin facilities incoming telephone calls, walk-ins, or pre‑arranged clients to the appropriate sales department personnel. Also responsible for keeping the Director of Sales and Sales/Catering Managers appropriately informed of all messages taken in their absence.
ESSENTIAL FUNCTIONS: (include the following. Other duties may be assigned.)
Answer in‑coming calls and direct or handle appropriate requests
Answer calls and/or contact clients to follow up on specific information (rooming lists, billing information, etc.). Follow through with reservations, front desk and accounting accordingly
Conduct hotel tours when needed or appropriate
Generate rooms only resumes on a timely basis
Attend pre‑conference meetings when called upon
Greet guests on a professional level
Create sales files as needed or required
Prepare sales department mail for post office
Ensure a supply of convention kits/sales collateral is always available for both in-house and sales calls use
Order office supplies as needed
Present a clean, pleasant, professional image to project a positive appearance to potential guests and clients
Maintain / Assist Sales Office Copier
Act as a liaison between Hotel and Daily Event Monitor system
Contribute and work as a "team member" in all facets of the position
Build all customized group weblinks in Passkey
Ensure all groups are built in both Property Management system
Ensure all PM’s (Posting Masters) are created on a timely basis
Perform other services and duties as requested by the Director of Sales and Marketing or the General Manager.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit.
The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and stoop, kneel, crouch, or crawl.
The employee must regularly lift and/or move up to 10 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Bachelor's degree (B. A.) from four‑year college or university; or equivalent combination of education and experience.
One to two years related experience and/or training.