Executive Meetings/ Catering Sales Manager
Embassy Suites by Hilton St. Augustine, Saint Augustine, FL
Must have hotel sales experience.
Represent hotel by soliciting, responding to and negotiating with persons requiring meeting space and accommodations (generally under 15 guest rooms) with or without meeting space and/or on-site (hotel) catering, based upon market segment and account files assigned by the Director of Sales and Marketing.
Represent the hotel in significant interactions dealing with customers relative to sales and operational questions, concerns, and issues.
Negotiate contracts with customers and commission agreements with third party agencies.
Initiate the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability. Develop and quote prices for it.
Service groups including room blocks, menu selections, pre-cons and billing. Effectively complete all pre-convention documents for processing and distribution to all appropriate departments.
Conduct weekly Food and Beverage meeting and review all BEO information with Chef, F&B Director, Assistant F&B Director, Banquet Manager/Captain, Set up staff, Bar Manager, General Manager and Director of Sales and Marketing.
Engage in outside sales activity to discuss business opportunities and entertain customers in local and assigned markets.
Attend weekly sales departmental meeting and other scheduled meeting to support business operations, e.g., tentative review, lost business review, group pick-up, etc.
Conduct site inspections with potential customers visiting guest rooms, meeting space and banquet facilities, as well as other hotels.
Complete weekly sales activity reports and maintain our account data
Know our competitive set, top accounts, rates, decision makers and what it will take to move business to our hotels.
Achieve and exceed monthly and annual rooms and catering revenue quota.
Perform other duties as assigned.
Regular attendance in conformance with the standards established by our hotel is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules in response to the business needs of the hotel.
Adhere to safety, security and emergency procedures, react appropriately during emergency situations, and act promptly to correct hazards.