Front Desk Agent
Hotel Indigo Denver Downtown, Denver, CO
Accommodates guests of hotel or motel by performing the following duties.
We are currently hiring for both Part Time and Full Time positions
ESSENTIAL FUNCTIONS: (include the following. Other duties may be assigned.)
Greets, registers, and assigns rooms to guests. Issues room key and escort instructions to Bellhop.
Date stamps, sorts, and racks incoming mail and messages.
Transmits and receives telephone messages.
Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
Keeps records of room availability and guests' accounts.
Computes bill, collects payment, and makes change for guests.
Makes and confirms reservations.
Posts charges such as room, food, liquor, or telephone, to ledger.
Makes restaurant, transportation, or entertainment reservation, and arranges for tours.
Deposits guests' valuables in hotel safe or safe deposit box.
May be required at any time to fill in the job duties of either the Reservationist or the PBX operator (review individual job descriptions.
Education: High school diploma or general education degree (GED); or equivalent combination of education and experience.
- Medical, Dental, Vision and Life Insurance available after 60 days of employment
- We offer competitive wages
- Free RTD pass
- 401k matching
- Paid time off including holiday pay
- A free meal with every shift exceeding 5 hour shifts
- IHG brand hotel room discounts