The job duties and responsibilities of Restaurant Server include, but are not limited to:

  • Presents menu, answers questions, and makes suggestions regarding food and service. 
  • Provides beverage service within 3 minutes from time guest was seated. 
  • Writes order on check or memorizes it within 3 minutes from time seated. 
  • Relays order to kitchen and serves courses from kitchen and service bars. 
  • Garnishes and decorates dishes preparatory to serving. 
  • Serves patrons meals within the 20 minute time period. 
  • Completes a checkback within 2 minutes after customer receives meal 
  • Associate makes every effort to obtain customers name and use it a minimum of 2 times during the meal. 
  • Observes diners to respond to any additional requests and to determine when meal has been completed. 
  • Totals bill and accepts payment or refers patron to Cashier within 1 minute of time requested. 
  • Associate is in full uniform (including name tag) at all times. 
  • Ladles soup, tosses salads, portions pies and desserts, brews coffee, and performs other services as determined by establishment's size and practices. 
  • Clears and resets tables at conclusion of each course and completely resets table within 5 minutes of time customer departs. 
  • When approached with a problem, associate will empower himself/herself at all times to assist customer in resolving the problem.
  • Associate will become a resident expert on in-house information along with local information to assist customer when questioned on these two areas. 
  • Assist host/hostess in the seating of customers when needed. 
  • Completion of all opening, running (during service time), and closing sidework assigned each shift. 
  • Assist co-workers when needed throughout the shift. 
  • Requests identification from customers when legal age is questioned. 
  • Use of proper serving procedures as outlined in the certification/training program. 

The physical demands of a Restaurant Server include but are not limited to:

  • While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. 
  • The employee frequently is required to reach with hands and arms, climb or balance, and taste or smell. The employee is occasionally required to stoop, kneel, crouch, or crawl. 
  • The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Embassy Suites by Hilton Tulsa I-44

3332 South 79th East Avenue
Tulsa, OK 74145

Telephone (918) 622-4000